Contact Please Mum
If you have a question about our products or services please check our Frequently Asked Questions section to find the answers you are looking for. If you don't find your answer please contact us directly.
Please choose from the list of subjects below to contact us via email. This allows us to route your concerns to the correct department and reply as quickly as possible.
For customer service related to online purchases or promotions please contact us at WebCustomerCare@pleasemum.com
Contact us here for technical questions, comments or concerns about PleaseMum.com.
Contact us here for general questions, comments or concerns about Please Mum, our stores or an experience you've had with us.
If you are interested in becoming a Please Mum Vendor partner please send
your company's information (catalogue, factory info, pricing, program, samples, customer references etc.) to:
Thank you for your interest and we look forward to reviewing your opportunity.
Privacy & Security
Email here with questions regarding our privacy and security policy, or click here to see our complete privacy and security policy. To automatically update your information or to be removed from our contact list, please email your request to ChiefPrivacyOfficer@pleasemum.com
For general inquiries you may reach us at 604-254-1998. Please leave a voicemail and we will return your call as soon as possible!
If you would like to leave a voicemail regarding a customer service inquiry you may reach us toll - free at 1 800 665 9644 ***Please ignore all the prompts and wait for the operator to say "One Moment Please." At this point, please leave a message with your name, inquiry and order number, if necessary.
Fax us at 1 604 254 0831
196 West 6th Avenue
Vancouver, British Columbia
Canada V5Y 1K6
Attention: Web Sales Department